Office Policies & Procedures for Psychiatric Treatment
1. Confidentiality: Communications are confidential and generally no information will be released without your consent, except for the following situations: By law, I am required to report suspected child or elder abuse, domestic violence, and take action when a patient is considered to be a danger to themselves or others. In addition, while no patient identifying information is shared, I do, on occasion obtain professional consultation for my cases.
2. Payment Policies: I accept Cash, Personal Checks, Master Card, Visa and Discover.
Payment is due at the conclusion of every session.
FAILURE TO PROVIDE 48 HOURS CANCELLATION NOTICE AND MISSED APPOINTMENTS WILL BE BILLED AT FULL FEE. I understand that personal schedules change but the time slot has been saved for you. While we make every attempt to provide email reminders, it is your responsibility to keep track of your appointment.
I am not a contracted provider with insurance companies. Services are not rendered on the basis that your insurance company will reimburse you. If you have insurance, you will be provided with an insurance statement to submit to your insurance company but you are responsible for payment in full. Check your health insurance coverage for Out-of-Network outpatient mental health care to determine your possible reimbursement.
Telephone calls are recognized as patient care by the American Medical Association and may replace the need for an office visit. Telephone calls, emails, document preparation, and other requirements of Dr. Werner-Crohn’s time and expertise lasting longer than 5 minutes will be charged at her usual rate (See Fees and Services).
Checks returned by the bank will be charged a $35 fee. Accounts with balances more than 30 days past due will be charged 1.5% interest per month. Accounts with balances more than 3 months past due will be turned over to a collection agency and reported to credit bureaus.
A credit card will be held on file to guarantee payment but will not be charged without notification.
3. Emails: Emails should not be used for complicated patient care. (see Email form)
4. Discontinuation of Treatment: I will usually discontinue treatment with a patient only after discussion with you and for one of the following reasons: a.) Not paying the bill, b.) Canceling too often, or c.) Not complying with recommended treatment. I will provide you with referrals. You can discontinue with me at any time in person, by phone, or in writing.
5. This is the website of Dr. Mindy Werner-Crohn, who is the author of the website and is responsible for the operation of the clinic.
6. The contents of this site are original. The contents and the health and medical information provided in this website are authored and edited by Dr. Mindy Werner-Crohn.
7. The website of Dr. Mindy Werner-Crohn is intended to provide authoritative information for those interested in psychiatric treatment - therapy and/or psycho-pharmacology.
8. The information found on the website of Dr. Mindy Werner-Crohn is designed to support, not to replace, the relationship between patient & physician.
9. The Privacy/Confidentiality Policy of the website of Dr. Mindy Werner-Crohn regarding e-mail addresses, personal and medical information comforms with the requirements of HIPAA.
10. The website of Dr. Mindy Werner-Crohn respects the legal requirements, including those concerning medical and personal information privacy, that apply in the USA and the State of California.
11. The website of Dr. Mindy Werner-Crohn does not present any claims relating to the benefit or performance of a specific medical treatment, commercial product or service.
12. The website of Dr. Mindy Werner-Crohn is a commercial site funded entirely by Dr. Mindy Werner-Crohn.
13. No advertising is accepted, displayed or hosted.